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The Italian portal monitoring the project
Single Digital Gateway
The Single Digital Gateway (SDG) is the European Regulation that establishes the single digital gateway and defines 21 procedures that each European member state has translated into administrative procedures and made available in a fully digital manner to European citizens and businesses with the aim of ensuring online access and facilitating their use according to the "Once only" principle.
The SDG project in Italy
The SDG project in Italy
The project involves the Agenzia per l'Italia Digitale - Agency for Digital Italy (AgID) and Italian public administrations, which have committed to defining and making available digital administrative procedures related to the services to be offered to citizens and businesses.
Actuator
AgID
Actuator
The Agency for Digital Italy is the implementing entity responsible for national technical coordination of the SDG regulation and implementation of the national infrastructure enabling interoperability.
Actors involved
pa-count203
Public
Administrations
Actors involved
The relevant Public Administrations of the various procedures and activities necessary for the development and digitization of administrative procedures to be delivered through their portals.
Perimeter
procedures-count1204
Administrative
Procedures
Perimeter
Italian administrative procedures included in the SDG regulation associated with European procedures and within the competence of individual administrations made available online.
SDG ecosystem portals
SDG ecosystem portals
AgID and Italian Public Administrations are working together to make the services covered by the SDG regulation adhere to the requirements of the project by ensuring a new digital service experience for European citizens and businesses. The portals involved are:
Your Europe
Your Europe is the portal created by the EU to facilitate the use of public services in other European countries. It directs European citizens and businesses to national portals where they can obtain all the information and have access to services provided by different European member states. The national portal of reference for Italy is the Services Catalogue.
Service Catalogue
The Service Catalogue is the connection point between the European portal Your Europe and the Portals of the Italian Public Administrations. It collects all the Italian administrative procedures involved in the SDG project and provides citizens and businesses with information on how to use them, the requirements needed to benefit from them and access to the Procedure Portal.
Procedure Portal
Procedure Portal are the portals made available by public administrations that enable European citizens and businesses to have access to digital services covered by the SDG project.
Data Monitoring
Data monitoring
Through the collection of browsing data, it is possible to know the number, source, and browsing preferences of visitors to the Service Catalog.
Portal Go Live
1711022400
Last update
Service Catalogue visitors
Traffic data on the Service Catalog with evidence of the European member states from which they came.
You can select the reference period of your interest to consult the data and explore the data on where the visits came from on a map or list.
Total visits
thousands of,millions of,billions of
users
Visits source
Select a country in the map to see the relative number of visits.
from 0% to 15%
from 16% to 30%
> 30%
Visits
Visits
Others
How the Service Catalog is reached
Data on the web channels from which visitors to the Service Catalog come. You can select the reference period of your interest to consult the relevant data.
Portal Go Live
1725038277
Last update
Year
Web channels from which visitors come
All countries
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What users are looking for on the Service Catalog
Browsing data on the most consulted administrative proceedings by visitors to the Service Catalog. You can select the reference period of your interest to consult the relevant data.
Most consulted administrative procedures
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visits
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